SOIL WIZARDS
Privacy Policy
Effective Date: March 13, 2026
Last Updated: March 13, 2026
Introduction
Soil Wizards (“Soil Wizards,” “we,” “us,” or “our”) respects each individual’s right to personal privacy. This Privacy Policy describes how we collect, use, store, share, and protect the personal information we gather through our website at soilwizards.com (the “Website”) and through the pest control services we provide (collectively, the “Services”).
This Privacy Policy applies to all visitors, clients, and users of our Website and Services. By accessing our Website or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Website or Services.
We do not knowingly collect personal information from children under the age of 13. Our Website and Services are intended for adults 18 years of age and older.
Part I. Information We Collect
Information You Provide Directly
We collect personal information that you voluntarily provide to us when requesting or receiving any of our services, including Termite Control, Chinch Bug Control, Ant Control, Cockroach Control, Sod Webworm Control, Mole Cricket Control, Spider Control, and Wasp & Hornet Control. This information may include:
- Full name
- Home or business address and service location(s)
- Phone number and/or fax number
- Email address
- Payment and billing information (processed securely through third-party payment processors)
- Property details relevant to the pest issue (e.g., type of pest, infestation location, prior treatments)
- Health, allergy, or chemical sensitivity information voluntarily disclosed for service safety purposes
- Messages, feedback, or inquiries submitted through contact forms or direct communication
Information Collected Automatically
When you visit our Website, we and our technology partners may automatically collect certain technical information, including:
- IP address and general geographic location
- Browser type and version
- Operating system and device type
- Pages visited, time spent on pages, and clickstream data
- Referring website or search keywords used to reach our site
- Date and time of your visit
This information is used to understand how visitors use our Website, to improve its performance, and to tailor content and pest control service offerings to our audience in Marion County and surrounding areas.
Cookies & Tracking Technologies
We use cookies — small text files placed on your device by our web server — to enhance your experience on our Website. Cookies allow us to recognize returning visitors, remember preferences, and deliver relevant content. Our cookies typically expire one year after submission.
We also use Google Analytics to collect anonymized traffic statistics, including page views, session duration, browser versions, and referring sources. Google Analytics Demographics and Interest Reporting may be enabled to help us better understand our audience.
Google, as a third-party vendor, may use the DART cookie to serve ads based on your visit to our Website and other sites. You may opt out of Google’s use of advertising cookies by visiting: https://tools.google.com/dlpage/gaoptout/
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our Website.
Part II. How We Use Your Information
Soil Wizards uses the personal information we collect for the following purposes:
- To schedule, confirm, and perform pest control services including termite, chinch bug, ant, cockroach, sod webworm, mole cricket, spider, and wasp & hornet treatments;
- To respond to your service inquiries, quotes, and customer support needs;
- To process payments and manage billing for Services rendered;
- To send appointment reminders, service confirmations, treatment summaries, and follow-up communications;
- To deliver newsletters, seasonal pest alerts, and promotional offers about our services — with your consent;
- To create internal customer profiles to improve service delivery and tailor pest control recommendations;
- To maintain records of pest treatments, products applied, and service history as required by Florida state pest control licensing regulations;
- To analyze website traffic and user behavior to improve the Website and our marketing;
- To comply with applicable laws, Florida FDACS regulations, and EPA requirements governing licensed pest control operators;
- To protect the safety of our staff, clients, and the public.
You may opt out of marketing and promotional communications at any time by contacting us directly or by following the unsubscribe link in any email we send. Opting out of marketing will not affect service-related communications.
We will not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not supplement information collected on our Website with data purchased from outside data brokers. |
Part III. How We Share Your Information
We do not share your personal information with third parties except in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, including payment processors, scheduling software providers, email platforms, and website hosting services. These providers are contractually required to keep your information confidential and use it only for the specific purpose of supporting our operations.
Regulatory Compliance
As a licensed pest control operator in the State of Florida, Soil Wizards may be required to maintain and disclose certain service and treatment records to the Florida Department of Agriculture and Consumer Services (FDACS) or other regulatory authorities upon request or inspection. Such disclosures are limited to what is required by law.
Legal Requirements
We may disclose your information when required to do so by law, regulation, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers
In the event that Soil Wizards is involved in a merger, acquisition, sale of assets, or other business transition, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Website if such a transfer occurs and your information becomes subject to a different privacy policy.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit, as their standards may differ from ours.
Part IV. Data Security
Soil Wizards is committed to protecting your personal information. We maintain a secure database and implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
Payment information is processed through industry-standard encrypted payment gateways. We do not store full credit card numbers on our servers.
Service and treatment records, including the products applied and locations treated on your property, are stored securely and accessed only by authorized Soil Wizards personnel and, where legally required, by regulatory authorities.
While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security issues that arise.
Part V. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Pest control treatment records — including the services performed, products applied, and dates of service — may be retained for a minimum of two years or such longer period as required by Florida Statutes Chapter 482 and applicable FDACS regulations governing licensed pest control operators.
When information is no longer needed for these purposes, we will securely delete or anonymize it.
Part VI. Your Rights & Choices
You have the following rights with respect to your personal information:
Access & Correction
You may contact us at any time to request access to the personal information we hold about you, or to correct any inaccuracies. We will make reasonable efforts to update our records promptly.
Opt-Out of Marketing
You may opt out of receiving promotional or marketing communications — including seasonal pest alerts and special offers — at any time by emailing us, calling us, or clicking the unsubscribe link in any marketing email. You will continue to receive transactional and service-related communications necessary for your active service plan.
Cookie Controls
You may manage or disable cookies through your browser settings. You may also opt out of Google Analytics tracking at: https://tools.google.com/dlpage/gaoptout/
California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. As noted above, we do not sell personal information. To exercise your California privacy rights, please contact us using the information below.
Florida Residents
Florida residents may have rights under applicable Florida privacy laws, including the Florida Digital Bill of Rights where applicable. If you have questions about your rights as a Florida resident, please contact us directly.
Part VII. Children’s Privacy
Our Website and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will promptly delete it. If you believe we may have collected information from a child under 13, please contact us immediately.
Part VIII. Changes to This Privacy Policy
Soil Wizards reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this document and post the revised policy on our Website. If we make material changes to how we collect or use your personal information, we will make reasonable efforts to notify you by email (if you have provided one) or through a notice on our Website.
Your continued use of our Website or Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Part IX. Problem Resolution
If you have a concern, complaint, or question about how Soil Wizards handles your personal information, please contact us using the information below. We are committed to resolving privacy concerns promptly and fairly.
If we are unable to resolve your concern directly, you may have the right to file a complaint with the Florida Department of Agriculture and Consumer Services or another relevant regulatory or data protection authority in your jurisdiction.
Part X. How to Contact Us
If you have questions about this Privacy Policy, wish to access or correct your information, or have a privacy concern, please contact us:
Soil Wizards
Website: soilwizards.com
Email: office@soilwizards.com
Phone: (352) 840-3256
Address: 1901 SW 55th Ln, Ocala, FL 34471, United States